1. Introduction

Welcome to Tapasvi. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our platform and services. By accessing or using Tapasvi, you agree to the terms of this policy.

2. Scope and Applicability

This policy applies to all users of Tapasvi’s website, mobile applications, and services. It governs the processing and storage of your personal information as per applicable data protection laws in India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDPA), 2023.

3. Consent

By using our platform, you expressly consent to the collection and processing of your personal information as described here. You may withdraw your consent at any time by contacting us at thetapasvi.com@gmail.com. Please note that withdrawing consent may limit your access to certain services like personalized astrology consultations or pooja bookings.

4. Types of Information We Collect

• Personal Information: Name, contact details (phone, email), gender, and specific birth details (Date, Time, and Place of Birth) required for Vedic calculations.
• Spiritual Preferences: Information related to your religious interests or specific reasons for booking a pooja (e.g., health, career, or relationships).
• Payment Data: All financial transactions are processed via secure, encrypted third-party gateways. We do not store your full card details or CVV.
• Technical Data: IP address, browser type, device information, and usage patterns (cookies).

5. How We Use Your Information

We use your data strictly to provide a seamless spiritual experience:

• Service Fulfillment: Processing pooja bookings and spiritual consultations.
• Personalization: Providing remedies and recommendations based on your Vedic charts.
• Logistics: Sharing your address with delivery partners to send Prasad or energized products like Malas and Rudraksha.
• Communication: Sending order updates, spiritual insights, and important notifications.

6. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. We only share information with:

• Verified Priests and Astrologers: Only the details necessary to perform your rituals or generate your charts.
• Service Partners: Secure payment gateways and logistics/courier providers.
• Legal Requirements: When required by law to comply with legal obligations or protect our rights.

7. Data Security

We implement industry-standard security protocols to keep your data safe:

• SSL Encryption for all data transmissions.
• Secure Gateways for all financial transactions.
• Restricted Access: Your personal spiritual data is only accessible to authorized personnel involved in service delivery.

8. Cookies and Analytics

We use cookies to improve site functionality and analyze user behavior. This helps us understand which spiritual services are most helpful to our community. You can manage cookie preferences through your browser settings.

9. Data Retention and Deletion

We retain your information only as long as necessary to provide our services or comply with legal requirements. If you wish to delete your account or any specific personal data, please email us at thetapasvi.com@gmail.com.

10. Your Rights

• Access and Correction: You can request to view or update your profile at any time.
• Opt-Out: You can unsubscribe from promotional emails using the link provided in the footer of our messages.

11. Changes to This Policy

Tapasvi reserves the right to change, modify, or update any section or the entirety of this Privacy Policy at any time. While we may notify users of significant changes via email or a notice on our website, it is the user's responsibility to review this policy periodically. Continued use of our services after any updates or modifications constitutes your acceptance of the revised policy.

12. Contact Us

For any questions regarding your privacy or data, please reach out to us:

Email: thetapasvi.com@gmail.com
Address: 19/21 Pragati Nagar, Indore Road, Ujjain, MP 456010